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Terms of Service

Welcome to E-POWO. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website or purchasing our products, you agree to be bound by these Terms. Please read them carefully.

1. General Use

  • The E-POWO website and its contents are provided for personal and commercial use in accordance with these Terms.

  • You must be at least 18 years of age or the age of majority in your jurisdiction to purchase from us.

  • By placing an order, you confirm that the information you provide is true, accurate, and complete.

2. Products and Orders

  • All product descriptions, images, and specifications are provided for informational purposes. While we make every effort to ensure accuracy, E-POWO does not guarantee that all information is error-free.

  • Product availability and pricing are subject to change without notice.

  • We reserve the right to refuse or cancel any order in cases of suspected fraud, unauthorized activity, or product unavailability.

3. Payment

  • All payments must be made in full at the time of purchase.

  • We accept major credit cards, debit cards, and other payment methods as displayed on our website.

  • Prices displayed do not include taxes, duties, or shipping costs, unless otherwise stated. Customers are responsible for all applicable charges.

4. Shipping and Delivery

  • Shipping times are estimates only and may vary depending on location and circumstances beyond our control.

  • E-POWO is not responsible for delays caused by third-party carriers, customs, or unforeseen events.

  • Risk of loss or damage passes to the customer once the product is delivered to the shipping carrier.

5. Warranty and Returns

  • E-POWO provides an 18-month limited warranty for its solar panel products, as described in our Warranty Policy.

  • Returns and refunds are governed by our Refund & Return Policy.

  • Customers must review and comply with all policy requirements before requesting warranty service or returns.

6. Intellectual Property

  • All content on this website, including text, images, graphics, logos, product designs, and software, is the property of E-POWO and is protected by applicable intellectual property laws.

  • You may not reproduce, modify, distribute, or use our content for commercial purposes without prior written consent.

7. Limitation of Liability

  • To the fullest extent permitted by law, E-POWO shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

8. User Responsibilities

  • You agree to use our products only in accordance with their intended purpose, installation guidelines, and safety instructions.

  • E-POWO is not responsible for damages caused by improper installation, misuse, or failure to follow product instructions.

9. Third-Party Links

  • Our website may include links to third-party websites for informational purposes.

  • E-POWO is not responsible for the content, accuracy, or policies of external websites and does not endorse them.

10. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where the product was purchased.

  • Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

11. Changes to Terms

E-POWO reserves the right to update or revise these Terms of Service at any time without prior notice. Continued use of our website or products after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Information

For questions regarding these Terms, please contact us at:

Email: support@e-powo.com
Phone: +1(213) 849-4188