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Payments

At E-POWO, we strive to provide a secure, transparent, and convenient shopping experience. This page outlines our accepted payment methods, security measures, and related policies. By placing an order with us, you agree to comply with the following payment terms.

Accepted Payment Methods

We accept a variety of trusted and widely used payment options, including:

  • Major Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards
  • PayPal
  • Shop Pay, Apple Pay, and Google Pay 
  • Bank Transfer (for approved wholesale or bulk orders)

All payments must be made in full at the time of purchase unless otherwise arranged in writing with E-POWO.

Payment Security

  • Your payment information is protected by industry-standard encryption (SSL) to ensure confidentiality and security.
  • E-POWO does not store full credit card details on our servers. All transactions are securely processed through certified third-party payment gateways.
  • For fraud prevention, orders may be subject to additional verification before shipment.

Currency & Pricing

  • All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise indicated.
  • Customers outside the United States may be subject to exchange rate fluctuations, bank fees, and international transaction charges, which are the responsibility of the customer.
  • Taxes, duties, and customs fees may apply depending on your shipping destination. These costs are not included in product prices unless explicitly stated and are the responsibility of the buyer.

Order Confirmation

  • Once your payment is successfully processed, you will receive an order confirmation email with your purchase details.
  • If you do not receive confirmation within 24 hours, please contact our support team at support@e-powo.com.

Failed or Declined Payments

  • If your payment is declined, please verify your billing information, available funds, and contact your card issuer or payment provider.
  • Orders will not be processed until full payment has been received and confirmed.

Refunds & Cancellations

  • Refunds for eligible orders will be issued in accordance with our Refund & Return Policy.
  • Refunds will be returned to the original method of payment. Processing times may vary depending on your bank or payment provider.
  • Orders cannot be canceled once shipped. Please review our Refund & Return Policy for additional details.

Wholesale & Bulk Orders

For distributors, wholesale buyers, or large project purchases, we offer bank transfer (T/T) as an additional payment option. Please contact marketing@e-powo.com for invoices and instructions.

Contact Us

If you have any questions about payment methods or need assistance with a transaction, please reach out to our customer service team:

Email: support@e-powo.com
Phone: 1(213) 849-4188